Your room is available for check-in from 3pm, check-out time is before 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)
Our reception is open from 9am until 5pm daily.
We will provide an out of hours check-in service for you. We contact all guests shortly after receiving your reservation to discuss arrival times and if necessary full details of out of hours check-in will be provided before you begin your journey. If you are unexpectedly delayed en-route, please call us and we can make necessary arrangements.
If you are reserving 5 or more apartments for your party please contact us.
We are often asked about the following items and are pleased to confirm they are included as standard in all our apartments: Bed linen, towels, hairdryer (one per apartment), iron, ironing board, corkscrew
Our standard one bedroom apartments have a double bedroom and sleep a maximum of 2 adults; our two bedroom apartments sleep a maximum of 4 adults and three bedroom apartments can sleep up to 6 adults. Note: visitors to the apartment are by prior arrangement only and we do not permit parties onsite under any circumstances
All public areas are wheelchair accessible and the lift serves all floors.
Pets are welcome in our suites for all extended stay guests (excess of 28 consecutive nights). Pets must be supervised at all times and must be on a leash in public places. Guide dogs are permitted in the apartments. Find out more about our Pet Policy.
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.
We do not permit smoking in the apartments however each has its own private balcony so smokers may quickly step outside. Smoking is not permitted indoors in any part of the building.
All apartments are equipped with broadband internet
For all rates booked on this website, a weekly clean is included. Extra service cleans can be booked and are chargeable.
We accept all major credit/debit cards.
A security deposit may be required on check in. This is to guarantee us against loss, damage or disruption and is through pre-authorisation on your credit card. A pre-authorisation does not debit the account but simply holds the funds which can later be released back to you. It is not possible to perform a pre-authorisation on a Maestro, Switch or any Visa debit card.